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The Impact of AI on Older Adults 

AI icon over women on laptop

While AI is now part of daily life, many Baby Boomers and Gen Xers (68% in a recent survey) say they don’t use it. What they may not realize is that AI is already woven into things we use daily, like customer service, social media, travel apps, navigation, financial transactions, and website chatbots. Just ask Alexa what she thinks about AI! 

AI holds exciting potential to improve how older adults live and connect. New technologies are changing everything from health monitoring to home automation. But, of course, there are also privacy risks and concerns about fairness. Here are just a few technologies either active or in the works that both older adults and senior living communities can benefit from. 

Pros of AI for Seniors 

  • Assistive Robots can help with daily tasks, giving more independence. 
  • Health Monitoring Apps track health in real-time with sensors, vital signs, and location tracking. 
  • Social Companions like the ElliQ device offer conversation and help with staying connected to family. 
  • Medication Reminders provide timely alerts to take the right dose. 
  • Smart Home Automation systems manage lights, thermostats, and security for easier living. 
  • Cognitive Games powered by AI such as games, exercises, and brain-training activities keep minds active and engaged. 

What Seniors are Worried About 

  • Privacy Concerns: Data collection poses risks for breaches and misuse of personal data. 
  • Ethics and Bias: AI can reflect biases present in its data, potentially causing unfair treatment in areas like hiring or healthcare. 
  • Trust and Control: Many seniors (60%) feel uneasy with the rapid pace of tech change, often feeling they lack control or understanding, which can lead to mistrust of AI systems. 

How Communities Can Ease Concerns and Build Trust 

Senior living communities can show transparency by hosting ongoing educational events and providing simple, hands-on training for residents. These events not only build comfort but allow seniors to take charge of technology that could support their independence. 

Event Ideas for Building Trust in AI Technology: 

  1. “Ask the Experts” Workshops – Host an interactive Q&A with AI specialists who can break down AI technology in easy-to-understand terms. Allow seniors to ask about privacy, ethics, and practical uses. 
  1. AI Demos: Hands-on with Tech – Arrange demonstrations where seniors can try AI tools firsthand—like health-monitoring devices, social robots, or smart home features. Seeing these in action helps remove mystery and fear. 
  1. “Myth-Busting AI” Seminar – Host a talk that addresses common AI myths and misunderstandings, with real-life examples of how AI can benefit daily life without taking control. 
  1. Interactive Panels on Data Privacy – Bring in cybersecurity experts to discuss how data is safeguarded in these technologies, and let seniors ask questions about specific data protections. 
  1. User Stories: Real-Life AI Benefits for Seniors – Invite seniors who already use AI tools to share their positive experiences. Peer stories often resonate and build credibility. 

AI is reshaping life for older adults, offering tools for independence, health, and connection. By addressing concerns and providing hands-on opportunities, senior living communities can help residents embrace the benefits of AI while mitigating fears about privacy and control.